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Full Schedule

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Tuesday, May 9, 2023
7:15 AM – 8:00 AM CST
Continental Breakfast

7:15 AM – 8:00 AM CST

Continental Breakfast

8:15 AM – 9:15 AM CST
State of the Industry

8:15 AM – 9:15 AM CST

State of the Industry

Location: La Nouvelle Orleans Ballroom

Speaker: James Balda – Argentum

Speaker: Joel Nelson – LCS

Featured Sessions

9:30 AM – 10:30 AM CST
Educational Sessions
Expand To View All Available Sessions

9:30 AM – 10:30 AM CST

Educational Sessions

9:30 AM – 10:30 AM CST

Best Practices in Dining Technologies: A Panel Discussion

Location: 355

Speaker: Julie Cavaliere, MHA, RD – MealSuite

Speaker: Jonathan Addess – Acts Retirement Life Communities

Speaker: Tess Sutter MS, RD, LDN – US Foods

Speaker: Jill Connelly, RDN, LDN – HCF Management, Inc.

Dining & Hospitality

9:30 AM – 10:30 AM CST

Creating a Wholistic Approach to Crisis Management

Location: 345

Speaker: Erin Smith – WayForth

Speaker: Kiera DesChamps – WayForth

Operations & Leadership

9:30 AM – 10:30 AM CST

Digital Recruitment - Speed to Lead is Key

Location: 348/349

Speaker: Terri Sullivan – Waypoint (formerly AgingChoices Pro)

Speaker: Bobby Youngs – Canopy Ad Company, LLC

Speaker: Hollie Walker – Arrow Senior Living

Speaker: Amber Moore – Arrow Senior Living

HR & Workforce

9:30 AM – 10:30 AM CST

So Many Leads, So Little Conversion: Using Data to Nurture Leads and Differentiate From the Competition

Location: 353/354

Speaker: Wendy Phillips

Sales & Marketing

9:30 AM – 10:30 AM CST

The 3 Keys to Unlocking Loneliness: An Interdepartmental Approach

Location: 338/339

Presenter: Mallory DaCosta – Frontier Management

Presenter: Orla Concannon – Eldergrow

Resident Engagement & Clinical Wellness

9:30 AM – 10:30 AM CST

The Journey to Joint Commission Assisted Living Accreditation

Location: 350/351

Speaker: Kathleen O'Connor – Achieve Accreditation

Speaker: Gina Zimmermann – The Joint Commission

Speaker: Stephanie Harris – Arrow Senior Living

Speaker: Derek Harris, RN – Arrow Senior Living

Quality Improvement & Risk Management

9:30 AM – 11:45 AM CST
Executive Director Leadership Institute (Separate Registration Required)
Expand To View All EDLI Events

9:30 AM – 10:30 AM CST

Balancing Mission & Margin

Location: 243

Co-Presenter: Tana Gall – Merrill Gardens

Co-Presenter: Chris Guay – Vitality Living

EDLI

9:30 AM – 11:45 AM CST

Executive Director Leadership Institute (Separate Registration Required)

Location: 243

EDLI

10:45 AM – 11:45 AM CST

Innovative Recruiting Tools and Strategies in a Tough Labor Market

Location: 243

Speaker: Natalie Lambert

EDLI

9:30 AM – 4:30 PM CST
Exhibit Hall
Expand To View All In Hall Events

9:30 AM – 4:30 PM CST

Exhibit Hall

10:30 AM CST

Morning Coffee Break

12:00 PM – 12:45 PM CST

Exhibit Hall Lunch

12:45 PM – 1:15 PM CST

Culinary Showcase

Presenter: Frances Showa – Stellar Senior Living

Culinary Showcase

12:45 PM – 1:15 PM CST

Hive - Developing Your Talent: Recruit, Retain & Grow

Moderator: Beth Landers – New Perspective Senior Living

Hive

1:30 PM – 2:00 PM CST

Culinary Showcase

Presenter: Mike Prager – Life Care Services

Culinary Showcase

1:30 PM – 2:00 PM CST

Hive – Public Policy: Why You Should Care

Presenter: Maggie Elehwany

Hive

3:15 PM CST

Afternoon Coffee Break

10:45 AM – 11:45 AM CST
Educational Sessions
Expand To View All Available Sessions

10:45 AM – 11:45 AM CST

A Dining and Hospitality Leaders Guide for More Transparency, Efficiency, and Savings for Your Dining Operations

Location: 355

Speaker: James Perry, BA Mass Communications and 15 year of foodservice experience. – Entegra

Speaker: John Csukor – Entegra

Speaker: Amy M. Robinson, Executive Chef, Executive Pastry Chef – Integral Senior Living & Solstice Senior Living

Speaker: Alvaro Lima

Dining & Hospitality

10:45 AM – 11:45 AM CST

Argentum in the States: The Value of Engaging with Your Local State Association

Location: 345

Panelist: Bear Mahon – Oaks Senior Living

Moderator: Catie Ramp – Georgia Senior Living Assocation

Panelist: Tana Gall – Merrill Gardens

Panelist: Chris Mahen – Legend Senior Living

Operations & Leadership

10:45 AM – 11:45 AM CST

Enhancing Engagement and Building Community Across the Aging Lifespan

Location: 338/339

Speaker: Kyle Rand – Rendever

Speaker: Kelly McCarthy – Northbridge Companies

Resident Engagement & Clinical Wellness

10:45 AM – 11:45 AM CST

How To Fire Your Staffing Agency

Location: 348/349

Presenter: Matt McGinty – IntelyCare

HR & Workforce

10:45 AM – 11:45 AM CST

Incorporating Active Violence/Shooter Training into Senior Living Communities

Location: 350/351

Speaker: Doris Fischer-Sanchez – Marsh

Speaker: Carol Shaw-Burns, Ph.D. – Vi

Speaker: Jonathan Frost, CPP, PSP – Marsh

Speaker: Mike Perkins – Benchmark

Quality Improvement & Risk Management

10:45 AM – 11:45 AM CST

Maximizing Capacity through Transitional Living

Location: 353/354

Speaker: Gordon Gunning – CANES Community Care

Sales & Marketing

2:15 PM – 3:15 PM CST
Educational Sessions
Expand To View All Available Sessions

2:15 PM – 3:15 PM CST

Educational Sessions

2:15 PM – 3:15 PM CST

Setting Resident and Family Expectations in Senior Living - Best Practices for Quality of Care and Risk Management

Location: 350/351

Speaker: Rebecca Adelman – Adelman Law Firm

Quality Improvement & Risk Management

2:15 PM – 3:15 PM CST

Cultivating a Sustainable Senior Living Business Model: Utilizing Transformative AI Technology To Ease Senior Care

Location: 345

Speaker: Brandon Neustadter – Kami Vision

Operations & Leadership

2:15 PM – 3:15 PM CST

Meeting the Challenge of Wellness for the Coming Consumer

Location: 338/339

Speaker: Patricia Jacobs – Juniper Communities

Speaker: Lynne Katzmann – Juniper Communities

Speaker: Katie Kensinger – Juniper Communities

Resident Engagement & Clinical Wellness

2:15 PM – 3:15 PM CST

Moving Forward: Advanced Audience Segmentation for Senior Living Marketing

Location: 353/354

Speaker: Timothy Duer, PT, MBA – Causeway Solutions

Sales & Marketing

2:15 PM – 3:15 PM CST

Optimizing Employee Recruitment and Retention Through Effective Clinical Performance and Resident Engagement

Location: 348/349

Speaker: Antonio Galvan – Vi Living

Speaker: Renee Fath – Vi Living

Speaker: Melissa Evraets – Vi Living

HR & Workforce

2:15 PM – 3:15 PM CST
Executive Director Leadership Institute (Separate Registration Required)
Expand To View All EDLI Events

2:15 PM – 3:15 PM CST

Covering Your Assets: Practical Risk Management Strategies Part 2

Location: 243

Speaker: Joel S. Goldman – Hanson Bridgett LLP

Speaker: Tara Clayton, J.D. – Marsh

EDLI

2:15 PM – 3:15 PM CST

Executive Director Leadership Institute (Separate Registration Required)

Location: 243

EDLI

3:30 PM – 4:30 PM CST
Educational Sessions
Expand To View All Available Sessions

3:30 PM – 4:30 PM CST

Educational Sessions

3:30 PM – 4:30 PM CST

5 Ways, 100 Days to Keep Your People

Location: 348/349

Speaker: Chris Magleby – Pinnacle Quality Insight

Co-Presenter: Quintin King – Brightwater Senior Living

HR & Workforce

3:30 PM – 4:30 PM CST

CBD, Cannabis, and Seniors: Is it safe? Is it Legal? Does it really work? How Your Facility can be Prepared

Location: 338/339

Speaker: Megan Mbengue, BSN, RN, CHPN – Trusted Canna Nurse

Resident Engagement & Clinical Wellness

3:30 PM – 4:30 PM CST

Pairing Purpose + Profit: Opportunity Knocks with Value-Add Acquisitions

Location: 355

Speaker: Don Pelgrim – Wilshire Finance Partners

Speaker: Dana Scott – Green Tree Assisted Living

Finance & Development

3:30 PM – 4:30 PM CST

Resident 2028, What Will It Look Like?

Location: 345

Speaker: Ara Sayabalian, EdD – TIM by TotalDry

Speaker: Josh Allen – Allen Flores Consulting Group

Speaker: Ali Rivzi – TotalDry

Speaker: Darla Bailey – Integrated Real Estate Group

Operations & Leadership

3:30 PM – 4:30 PM CST

Senior Living and the Emerging Role of the Risk Manager

Location: 350/351

Speaker: Rhonda DeMeno, RN, BS, MPM, A-IPC, CPHRM – WTW

Speaker: Samia Amamoo – Mather

Moderator: Randy Stimmell, CPCU, ARM, ARP – Willis Towers Watson

Quality Improvement & Risk Management

3:30 PM – 4:30 PM CST

The “Cost” of 100% Occupancy: Teach Sales Directors to Think Like Operators to Grow NOW

Location: 353/354

Speaker: Julie Podewitz – Grow Your Occupancy

Speaker: Amy Birkel – Heritage Communities

Sales & Marketing

4:45 PM – 5:45 PM CST
Insights From the C-Suite

4:45 PM – 5:45 PM CST

Insights From the C-Suite

Location: La Nouvelle Orleans Ballroom

Panelist: Adam Kaplan – Solera Senior Living

Panelist: Doris-Ellie Sullivan – Retirement Unlimited Inc

Panelist: Stephanie Harris – Arrow Senior Living

Moderator: Mercedes Kerr – Belmont Village Senior Living

Featured Sessions

6:00 PM – 7:00 PM CST
Special Interest Reception

6:00 PM – 7:00 PM CST

Special Interest Reception

Location: 245