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Tuesday, May 9, 2023
7:15 AM – 8:00 AM CST
Continental Breakfast

7:15 AM – 8:00 AM CST

Continental Breakfast

8:15 AM – 9:15 AM CST
State of the Industry & Public Policy Address

8:15 AM – 9:15 AM CST

State of the Industry & Public Policy Address

Speaker: James Balda – Argentum

Featured Sessions

James Balda – Argentum ### 1897012###Speaker###President & Chief Executive Officer###Argentum###
Speaker: James Balda – Argentum
###

9:30 AM – 10:30 AM CST
Educational Sessions
Expand To View All Available Sessions

9:30 AM – 10:30 AM CST

Educational Sessions

9:30 AM – 10:30 AM CST

Best Practices in Dining Technologies: A Panel Discussion

Speaker: Julie Cavaliere, MHA, RD – MealSuite

Speaker: Jonathan Addess – Acts Retirement Life Communities

Speaker: Tess Sutter MS, RD, LDN – US Foods

Speaker: Jill Connelly, RDN, LDN – HCF Management, Inc.

Dining & Hospitality

Julie Cavaliere, MHA, RD – MealSuite ### 1894227###Speaker###Director of Stakeholder Relations and Innovation###MealSuite###
Speaker: Julie Cavaliere, MHA, RD – MealSuite
### @@@ Jonathan Addess – Acts Retirement Life Communities ### 1894228###Speaker###Director of Culinary Programs###Acts Retirement Life Communities###
Speaker: Jonathan Addess – Acts Retirement Life Communities
### @@@ Tess Sutter MS, RD, LDN – US Foods ### 1894229###Speaker###Manager of Menu Systems###US Foods###
Speaker: Tess Sutter MS, RD, LDN – US Foods
### @@@ Jill Connelly, RDN, LDN – HCF Management, Inc. ### 1894230###Speaker###Regional Dietitian###HCF Management, Inc.###
Speaker: Jill Connelly, RDN, LDN – HCF Management, Inc.
###

9:30 AM – 10:30 AM CST

Creating a Wholistic Approach to Crisis Management

Speaker: Erin Smith – WayForth

Speaker: Kiera DesChamps – WayForth

Operations & Leadership

Erin Smith – WayForth ### 1894222###Speaker###General Manager Florida###WayForth###
Speaker: Erin Smith – WayForth
### @@@ Kiera DesChamps – WayForth ### 1940610###Speaker###Vice President of Business Development###WayForth###
Speaker: Kiera DesChamps – WayForth
###

9:30 AM – 10:30 AM CST

Digital Recruitment - Speed to Lead is Key

Speaker: Terri Sullivan – Waypoint (formerly AgingChoices Pro)

Speaker: Bobby Youngs – Canopy Ad Company, LLC

Speaker: Hollie Walker – Arrow Senior Living

Speaker: Amanda Tweten – Arrow Senior Living Management

HR & Workforce

Terri Sullivan – Waypoint (formerly AgingChoices Pro) ### 1894224###Speaker###CEO###Waypoint (formerly AgingChoices Pro)###
Speaker: Terri Sullivan – Waypoint (formerly AgingChoices Pro)
### @@@ Bobby Youngs – Canopy Ad Company, LLC ### 1894225###Speaker###Founder, Creative & Strategy###Canopy Ad Company, LLC###
Speaker: Bobby Youngs – Canopy Ad Company, LLC
### @@@ Hollie Walker – Arrow Senior Living ### 1557476###Speaker###Vice President of Marketing###Arrow Senior Living###
Speaker: Hollie Walker – Arrow Senior Living
### @@@ Amanda Tweten – Arrow Senior Living Management ### 1894226###Speaker###COO###Arrow Senior Living Management###
Speaker: Amanda Tweten – Arrow Senior Living Management
###

9:30 AM – 10:30 AM CST

So Many Leads, So Little Conversion: Using Data to Nurture Leads and Differentiate From the Competition

Speaker: Melinda Gisbert, M.S. – Big Buzz, Inc.

Sales & Marketing

Melinda Gisbert, M.S. – Big Buzz, Inc. ### 1557487###Speaker###Client Services Manager###Big Buzz, Inc.###
Speaker: Melinda Gisbert, M.S. – Big Buzz, Inc.
###

9:30 AM – 10:30 AM CST

The 3 Keys to Unlocking Loneliness: An Interdepartmental Approach

Presenter: Orla Concannon – Eldergrow

Presenter: Mallory DaCosta – Frontier Management

Resident Engagement & Clinical Wellness

Orla Concannon – Eldergrow ### 1919377###Presenter###Founder & CEO###Eldergrow###
Presenter: Orla Concannon – Eldergrow
### @@@ Mallory DaCosta – Frontier Management ### 1919378###Presenter###VP of Special Assets###Frontier Management###
Presenter: Mallory DaCosta – Frontier Management
###

9:30 AM – 10:30 AM CST

The Journey to Joint Commission Assisted Living Accreditation

Speaker: Kathleen O'Connor – Achieve Accreditation

Speaker: Gina Zimmermann – The Joint Commission

Speaker: Stephanie Harris – Arrow Senior Living

Speaker: Derek Harris, RN – Arrow Senior Living

Quality Improvement & Risk Management

Kathleen O'Connor – Achieve Accreditation ### 1894219###Speaker###President/Founder###Achieve Accreditation###
Speaker: Kathleen O'Connor – Achieve Accreditation
### @@@ Gina Zimmermann – The Joint Commission ### 1894220###Speaker###Executive Director###The Joint Commission###
Speaker: Gina Zimmermann – The Joint Commission
### @@@ Stephanie Harris – Arrow Senior Living ### 1894221###Speaker###Chief Executive Officer and Principal###Arrow Senior Living###
Speaker: Stephanie Harris – Arrow Senior Living
### @@@ Derek Harris, RN – Arrow Senior Living ### 1557446###Speaker###Wellness Analyst###Arrow Senior Living###
Speaker: Derek Harris, RN – Arrow Senior Living
###

9:30 AM – 11:45 AM CST
Executive Director Leadership Institute (Separate Registration Required)
Expand To View All EDLI Events

9:30 AM – 10:30 AM CST

Balancing Mission & Margin

Co-Presenter: Tana Gall – Merrill Gardens

Co-Presenter: Chris Guay – Vitality Living

EDLI

Tana Gall – Merrill Gardens ### 1606423###Co-Presenter###President###Merrill Gardens###
Co-Presenter: Tana Gall – Merrill Gardens
### @@@ Chris Guay – Vitality Living ### 1630475###Co-Presenter###Founder & CEO###Vitality Living###
Co-Presenter: Chris Guay – Vitality Living
###

9:30 AM – 11:45 AM CST

Executive Director Leadership Institute (Separate Registration Required)

EDLI

10:45 AM – 11:45 AM CST

Innovative Recruiting Tools and Strategies in a Tough Labor Market

EDLI

9:30 AM – 4:30 PM CST
Exhibit Hall
Expand To View All In Hall Events

9:30 AM – 4:30 PM CST

Exhibit Hall

12:00 PM – 12:45 PM CST

Exhibit Hall Lunch

12:45 PM – 1:15 PM CST

Culinary Showcase

12:45 PM – 1:15 PM CST

Hive - Developing Your Talent: Recruit, Retain & Grow

Moderator: Pam Engle – New Perspective

Hive

Pam Engle – New Perspective ### 1637091###Moderator###SVP People & Administration###New Perspective###
Moderator: Pam Engle – New Perspective
###

1:30 PM – 2:00 PM CST

Culinary Showcase

1:30 PM – 2:00 PM CST

Hive

10:45 AM – 11:45 AM CST
Educational Sessions
Expand To View All Available Sessions

10:45 AM – 11:45 AM CST

A Dining and Hospitality Leaders Guide for More Transparency, Efficiency, and Savings for Your Dining Operations

Speaker: James Perry, BA Mass Communications and 15 year of foodservice experience. – Entegra

Speaker: John Csukor – Entegra

Dining & Hospitality

James Perry, BA Mass Communications and 15 year of foodservice experience. – Entegra ### 1557468###Speaker###Director of Sales Enablement###Entegra###
Speaker: James Perry, BA Mass Communications and 15 year of foodservice experience. – Entegra
### @@@ John Csukor – Entegra ### 1894243###Speaker###Head of Culinary Services###Entegra###
Speaker: John Csukor – Entegra
###

10:45 AM – 11:45 AM CST

Argentum in the States

Panelist: Bear Mahon – Oaks Senior Living

Moderator: Catie Ramp – Georgia Senior Living Assocation

Panelist: Tana Gall – Merrill Gardens

Panelist: Chris Mahen – Legend Senior Living

Operations & Leadership

Bear Mahon – Oaks Senior Living ### 1894238###Panelist###Chief Operating Officer###Oaks Senior Living###
Panelist: Bear Mahon – Oaks Senior Living
### @@@ Catie Ramp – Georgia Senior Living Assocation ### 1919917###Moderator###President/CEO###Georgia Senior Living Assocation###
Moderator: Catie Ramp – Georgia Senior Living Assocation
### @@@ Tana Gall – Merrill Gardens ### 1606423###Panelist###President###Merrill Gardens###
Panelist: Tana Gall – Merrill Gardens
### @@@ Chris Mahen – Legend Senior Living ### 1919918###Panelist###Chief Operating Officer###Legend Senior Living###
Panelist: Chris Mahen – Legend Senior Living
###

10:45 AM – 11:45 AM CST

Enhancing Engagement and Building Community Across the Aging Lifespan

Speaker: Kyle Rand – Rendever

Speaker: Kelly McCarthy – Northbridge Companies

Resident Engagement & Clinical Wellness

Kyle Rand – Rendever ### 1894235###Speaker###CEO/Cofounder###Rendever###
Speaker: Kyle Rand – Rendever
### @@@ Kelly McCarthy – Northbridge Companies ### 1894236###Speaker###Vice President of Resident Engagement and Memory Care Services###Northbridge Companies###
Speaker: Kelly McCarthy – Northbridge Companies
###

10:45 AM – 11:45 AM CST

How To Fire Your Staffing Agency

Presenter: Matt McGinty – IntelyCare

HR & Workforce

Matt McGinty – IntelyCare ### 1939707###Presenter###Chief Revenue Officer###IntelyCare###
Presenter: Matt McGinty – IntelyCare
###

10:45 AM – 11:45 AM CST

Incorporating Active Violence/Shooter Training into Senior Living Communities

Speaker: Doris Fischer-Sanchez – Marsh

Speaker: Carol Shaw-Burns, Ph.D. – Vi

Speaker: Jonathan Frost, CPP, PSP – Marsh

Speaker: Mike Perkins – Benchmark

Quality Improvement & Risk Management

Doris Fischer-Sanchez – Marsh ### 1894231###Speaker###Senior Vice President, Clinical Risk###Marsh###
Speaker: Doris Fischer-Sanchez – Marsh
### @@@ Carol Shaw-Burns, Ph.D. – Vi ### 1894232###Speaker###Corporate Director of Resident Services###Vi###
Speaker: Carol Shaw-Burns, Ph.D. – Vi
### @@@ Jonathan Frost, CPP, PSP – Marsh ### 1894233###Speaker###Senior Property Risk Consultant###Marsh###
Speaker: Jonathan Frost, CPP, PSP – Marsh
### @@@ Mike Perkins – Benchmark ### 1894234###Speaker###Senior Director of Safety###Benchmark###
Speaker: Mike Perkins – Benchmark
###

10:45 AM – 11:45 AM CST

Maximizing Capacity through Transitional Living

Speaker: Gordon Gunning – CANES Community Care

Sales & Marketing

Gordon Gunning – CANES Community Care ### 1894241###Speaker###CEO###CANES Community Care###
Speaker: Gordon Gunning – CANES Community Care
###

2:15 PM – 3:15 PM CST
Educational Sessions
Expand To View All Available Sessions

2:15 PM – 3:15 PM CST

Educational Sessions

2:15 PM – 3:15 PM CST

Best Practices for Quality of Care and Risk Management

Speaker: Rebecca Adelman – Adelman Law Firm

Quality Improvement & Risk Management

Rebecca Adelman – Adelman Law Firm ### 1894244###Speaker###Founder###Adelman Law Firm###
Speaker: Rebecca Adelman – Adelman Law Firm
###

2:15 PM – 3:15 PM CST

Capital Market and M&A Trends

Co-Presenter: Chris Utz – Ziegler

Co-Presenter: Eric Johnson – Ziegler

Finance & Development

Chris Utz – Ziegler ### 1919938###Co-Presenter###Managing Director###Ziegler###
Co-Presenter: Chris Utz – Ziegler
### @@@ Eric Johnson – Ziegler ### 1919939###Co-Presenter###Managing Director###Ziegler###
Co-Presenter: Eric Johnson – Ziegler
###

2:15 PM – 3:15 PM CST

Cultivating a Sustainable Senior Living Business Model: Utilizing Transformative AI Technology To Ease Senior Care

Speaker: Brandon Neustadter – Kami Vision

Operations & Leadership

Brandon Neustadter – Kami Vision ### 1894247###Speaker###VP of Sales###Kami Vision###
Speaker: Brandon Neustadter – Kami Vision
###

2:15 PM – 3:15 PM CST

Meeting the Challenge of Wellness for the Coming Consumer

Speaker: Patricia Jacobs – Juniper Communities

Speaker: Lynne Katzmann – Juniper Communities

Speaker: Katie Kensinger – Juniper Communities

Resident Engagement & Clinical Wellness

Patricia Jacobs – Juniper Communities ### 1894245###Speaker###National Director of Catalyst###Juniper Communities###
Speaker: Patricia Jacobs – Juniper Communities
### @@@ Lynne Katzmann – Juniper Communities ### 1641814###Speaker###Founder & CEO###Juniper Communities###
Speaker: Lynne Katzmann – Juniper Communities
### @@@ Katie Kensinger – Juniper Communities ### 1894246###Speaker###Director of Marketing and Partnerships###Juniper Communities###
Speaker: Katie Kensinger – Juniper Communities
###

2:15 PM – 3:15 PM CST

Moving Forward: Advanced Audience Segmentation for Senior Living Marketing

Speaker: Timothy Duer, PT, MBA – Causeway Solutions

Sales & Marketing

Timothy Duer, PT, MBA – Causeway Solutions ### 1894248###Speaker###Director of Healthcare Insights###Causeway Solutions###
Speaker: Timothy Duer, PT, MBA – Causeway Solutions
###

2:15 PM – 3:15 PM CST

Optimizing Employee Recruitment and Retention Through Effective Clinical Performance and Resident Engagement

Speaker: Antonio Galvan – Vi Living

Speaker: Renee Fath – Vi Living

Speaker: Melissa Evraets – Vi Living

HR & Workforce

Antonio Galvan – Vi Living ### 1894249###Speaker###AVP of Living Well###Vi Living###
Speaker: Antonio Galvan – Vi Living
### @@@ Renee Fath – Vi Living ### 1894250###Speaker###Vice President of HR Operations and Talent###Vi Living###
Speaker: Renee Fath – Vi Living
### @@@ Melissa Evraets – Vi Living ### 1894251###Speaker###Vice President of Resident Care-Chief Nursing Officer.###Vi Living###
Speaker: Melissa Evraets – Vi Living
###

2:15 PM – 3:15 PM CST
Executive Director Leadership Institute (Separate Registration Required)
Expand To View All EDLI Events

2:15 PM – 3:15 PM CST

Covering Your Assets: Practical Risk Management Strategies Part 2

Speaker: Joel S. Goldman – Hanson Bridgett LLP

Speaker: Tara Clayton, J.D. – Marsh

EDLI

Joel S. Goldman – Hanson Bridgett LLP ### 1606422###Speaker###Partner###Hanson Bridgett LLP###
Speaker: Joel S. Goldman – Hanson Bridgett LLP
### @@@ Tara Clayton, J.D. – Marsh ### 1612270###Speaker###Senior Vice President###Marsh###
Speaker: Tara Clayton, J.D. – Marsh
###

2:15 PM – 3:15 PM CST

Executive Director Leadership Institute (Separate Registration Required)

EDLI

3:30 PM – 4:30 PM CST
Educational Sessions
Expand To View All Available Sessions

3:30 PM – 4:30 PM CST

Educational Sessions

3:30 PM – 4:30 PM CST

5 Ways & 100 Days to Keep Your People

Speaker: Chris Magleby – Pinnacle Quality Insight

Co-Presenter: Quintin King – Brightwater Senior Living

HR & Workforce

Chris Magleby – Pinnacle Quality Insight ### 1894262###Speaker###Chief Executive Officer###Pinnacle Quality Insight###
Speaker: Chris Magleby – Pinnacle Quality Insight
### @@@ Quintin King – Brightwater Senior Living ### 1939708###Co-Presenter###President###Brightwater Senior Living###
Co-Presenter: Quintin King – Brightwater Senior Living
###

3:30 PM – 4:30 PM CST

CBD, Cannabis, and Seniors: Is it safe? Is it Legal? Does it really work? How Your Facility can be Prepared

Speaker: Megan Mbengue, BSN, RN, CHPN – Trusted Canna Nurse

Resident Engagement & Clinical Wellness

Megan Mbengue, BSN, RN, CHPN – Trusted Canna Nurse ### 1894256###Speaker###Founder & CEO###Trusted Canna Nurse###
Speaker: Megan Mbengue, BSN, RN, CHPN – Trusted Canna Nurse
###

3:30 PM – 4:30 PM CST

Pairing Purpose + Profit: Opportunity Knocks with Value-Add Acquisitions

Speaker: Don Pelgrim – Wilshire Finance Partners

Speaker: Dana Scott – Green Tree Assisted Living

Finance & Development

Don Pelgrim – Wilshire Finance Partners ### 1894264###Speaker###CEO###Wilshire Finance Partners###
Speaker: Don Pelgrim – Wilshire Finance Partners
### @@@ Dana Scott – Green Tree Assisted Living ### 1894265###Speaker###President & Chief Finance Officer###Green Tree Assisted Living###
Speaker: Dana Scott – Green Tree Assisted Living
###

3:30 PM – 4:30 PM CST

Resident 2028, What Will It Look Like?

Speaker: Ara Sayabalian, EdD – TIM by TotalDry

Speaker: Josh Allen – Allen Flores Consulting Group

Speaker: Ali Rivzi – TotalDry

Speaker: Darla Bailey – Integrated Real Estate Group

Operations & Leadership

Ara Sayabalian, EdD – TIM by TotalDry ### 1894216###Speaker###Vice President of Clinical Services and Operations###TIM by TotalDry###
Speaker: Ara Sayabalian, EdD – TIM by TotalDry
### @@@ Josh Allen – Allen Flores Consulting Group ### 1894217###Speaker###Registered Nurse###Allen Flores Consulting Group###
Speaker: Josh Allen – Allen Flores Consulting Group
### @@@ Ali Rivzi – TotalDry ### 1894218###Speaker###Chief Technology Officer###TotalDry###
Speaker: Ali Rivzi – TotalDry
### @@@ Darla Bailey – Integrated Real Estate Group ### 1894259###Speaker###Senior Vice President of Operations###Integrated Real Estate Group###
Speaker: Darla Bailey – Integrated Real Estate Group
###

3:30 PM – 4:30 PM CST

Senior Living and the Emerging Role of the Risk Manager

Speaker: Rhonda DeMeno, RN, BS, MPM, A-IPC, CPHRM – WTW

Speaker: Joan Porcaro – WTW

Speaker: Samia Amamoo – Mather

Quality Improvement & Risk Management

Rhonda DeMeno, RN, BS, MPM, A-IPC, CPHRM – WTW ### 1894253###Speaker###Director of Clinical Risk###WTW###
Speaker: Rhonda DeMeno, RN, BS, MPM, A-IPC, CPHRM – WTW
### @@@ Joan Porcaro – WTW ### 1894254###Speaker###Associate Director , Client Relationship###WTW###
Speaker: Joan Porcaro – WTW
### @@@ Samia Amamoo – Mather ### 1894255###Speaker###AVP, Risk Management###Mather###
Speaker: Samia Amamoo – Mather
###

3:30 PM – 4:30 PM CST

The “Cost” of 100% Occupancy: Teach Sales Directors to Think Like Operators to Grow NOW

Speaker: Julie Podewitz – Grow Your Occupancy

Speaker: Amy Birkel – Heritage Communities

Speaker: Adam Parton – Hillstone Healthcare

Sales & Marketing

Julie Podewitz – Grow Your Occupancy ### 1557478###Speaker###Founder & CEO###Grow Your Occupancy###
Speaker: Julie Podewitz – Grow Your Occupancy
### @@@ Amy Birkel – Heritage Communities ### 1894260###Speaker###Chief Operating Officer###Heritage Communities###
Speaker: Amy Birkel – Heritage Communities
### @@@ Adam Parton – Hillstone Healthcare ### 1894261###Speaker###VP of Operations###Hillstone Healthcare###
Speaker: Adam Parton – Hillstone Healthcare
###

4:45 PM – 5:45 PM CST
Insights From the C-Suite

4:45 PM – 5:45 PM CST

Insights From the C-Suite

Panelist: Adam Kaplan – Solera Senior Living

Panelist: Doris-Ellie Sullivan – Retirement Unlimited Inc

Panelist: Stephanie Harris – Arrow Senior Living

Moderator: Mercedes Kerr – Belmont Village Senior Living

Featured Sessions

Adam Kaplan – Solera Senior Living ### 1939662###Panelist###Founder & CEO###Solera Senior Living###
Panelist: Adam Kaplan – Solera Senior Living
### @@@ Doris-Ellie Sullivan – Retirement Unlimited Inc ### 1939663###Panelist###President###Retirement Unlimited Inc###
Panelist: Doris-Ellie Sullivan – Retirement Unlimited Inc
### @@@ Stephanie Harris – Arrow Senior Living ### 1894221###Panelist###Chief Executive Officer and Principal###Arrow Senior Living###
Panelist: Stephanie Harris – Arrow Senior Living
### @@@ Mercedes Kerr – Belmont Village Senior Living ### 1939695###Moderator###President###Belmont Village Senior Living###
Moderator: Mercedes Kerr – Belmont Village Senior Living
###

4:45 PM – 5:45 PM CST
State Partner Meeting

4:45 PM – 5:45 PM CST

State Partner Meeting

6:00 PM – 7:00 PM CST
Special Interest Reception

6:00 PM – 7:00 PM CST

Special Interest Reception